The Privacy Policy of Asia Cab Co., Ltd. (the "Policy") outlines the details and methods by which Asia Cab Co., Ltd., including its parent company and affiliated companies(collectively referred to as "Asia Cab"), collects, uses, discloses, and / or transfers personal data abroad.

This Privacy Policy applies to the personal data of (1) customers or users of Asia Cab services who are individuals, or (2) employees, personnel, officers, representatives, shareholders, authorized persons, directors, contacts, agents, and other individuals related to customers or users of Asia Cab services that are legal entities. The data is collected through the website, mobile applications, and online services (collectively referred to as the "Site"), or through programs, stores, events (collectively referred to as "Services"), or any activities owned or operated by Asia Cab.

However, this Policy does not apply to any Site or Service that references a different privacy policy. In cases where the Site or Service is co-owned with business partners, such Site or Service may reference a joint privacy policy between Asia Cab and the business partner, or reference the privacy policy of the business partner separately from the Asia Cab Privacy Policy.

Personal data refers to "information about an individual that can identify that person, directly or indirectly, but does not include information about deceased persons specifically.

Personal data that may be collected by Asia Cab includes:

• Salutation, first name, last name, address, gender, nationality, phone number, and email address.
• Financial account information, such as fare amounts, payment types, and other payment details.

Additional personal data that Asia Cab may collect includes:

• If you create an account - your username, password, birthdate, gender, nationality, and mobile phone number.
• If you use Asia Cab services or through other programs or methods - the amount paid, service usage locations and distances, frequency of service use, service usage times, rewards received and redeemed.
• If you complete surveys or interact with Asia Cab in other ways - demographic information, feedback, questions, suggestions, and interests.

Asia Cab may automatically collect online usage data when you visit the Site or use Services, including through call centers. This data may include your internet service provider, operating system, browser type, domain name, computer identification number (IP), access times, referring websites, opened web pages, and access dates and times. Asia Cab may use cookies, which are small data files stored on your hard drive by websites, to help improve the Site and your experience by storing information about which areas and features are popular and counting visits to the Site.

Asia Cab may store aggregated or anonymous data that does not directly identify you and may combine collected data with information obtained from third parties. If other data is combined with personal data, or used to identify an individual, Asia Cab will treat such data as personal data.

If you provide personal data of third parties (e.g., your spouse or children) such as names, email addresses, and phone numbers, you must have the authority to provide such personal data and authorize Asia Cab to use it under this Privacy Policy. You are also responsible for informing third parties about this Policy and obtaining their consent if necessary.

Generally, Asia Cab does not collect personal data from minors (individuals under the age of 20 or married minors) without consent from their legal guardians (unless permitted by law), or from incapacitated persons or persons of unsound mind without consent from their legal guardians. If you are a minor, incapacitated person, or person of unsound mind wishing to engage with Asia Cab, you must obtain consent from your legal guardian before providing personal data.

If Asia Cab becomes aware that it has unintentionally collected personal data from minors without consent from their legal guardians (unless permitted by law), or from incapacitated persons or persons of unsound mind without consent from their legal guardians, Asia Cab will cease using and delete such personal data immediately, unless it has a legal basis to continue using it.

We may receive your personal data from the following sources:

1. Service registration processes via Mobile Application or submission of requests to exercise various rights with us.
2. Voluntary participation in surveys or communications via email or other channels between us and you.
3. Data collected from your use of our website through browser cookies.
4. Information obtained during the recruitment of drivers via Website or telephone, or through direct application submission by you.

To facilitate the sale of products, provision of services, or business interactions with data subjects or legal entities that data subjects represent, Asia Cab must collect, use, disclose, and/or transfer personal data and sensitive information to external parties or overseas recipients (if applicable). This is necessary for Asia Cab's business operations, service delivery, business communications, legal compliance, and interactions with external agencies, all for the legitimate interests of Asia Cab and/or the data subjects. Asia Cab will strictly adhere to this Data Protection Policy.

Asia Cab may collect, use, or disclose your personal data only when necessary to fulfill contractual obligations, improve service quality as outlined in this Privacy Policy, or with your consent for additional purposes.

Asia Cab may collect, use, disclose, and/or transfer your personal data to external parties or overseas recipients without your consent in the following circumstances:

1. When necessary to fulfill a contract with you or the legal entity you represent, or to carry out your or the entity’s requests.
2. To comply with legal obligations.
3. For legitimate interests of Asia Cab or external parties, provided that such necessity is balanced against your fundamental rights and freedoms concerning personal data protection.
4. To prevent or mitigate harm to life, body, or health.
5. To perform tasks for the public interest or exercise official authority vested in Asia Cab.

Asia Cab will use the above legal grounds for processing your personal data within the permissible scope under applicable laws, specifically for the following purposes:

• Managing purchases and usage of Asia Cab's products and services, including account management, program participation, and website usage.
• Responding to customer service inquiries, posting your comments or messages on Asia Cab's blog or online platforms, and addressing your inquiries or activities on the site.
• Communicating with you via mail, phone, email, and text regarding your orders, service usage, account management, program participation, contests, or information requests.
• Enforcing legal or contractual rights, including but not limited to debt collection.
• Monitoring security, such as identity verification, usage control, system auditing, and access logging.
• Complying with relevant legal obligations.

• Creating personalized promotions by combining your personal data with non-personal data, like purchase amounts and types or benefits received through Asia Cab's programs.
• Conducting research, planning, and statistical analysis to improve Asia Cab's services and products.

Asia Cab may share your personal data with others only under the following circumstances:

• With individuals you have consented to share with.
• With Asia Cab's parent company and affiliates.
• With Asia Cab's business partners.
• With service providers supporting Asia Cab (e.g., credit card processors, payment services, mail services, website providers, IT services, analytics providers, marketing agents).
• To comply with legal requests, enforce contracts, policies, and terms of use, or protect Asia Cab’s rights, property, or safety.
• If you use Asia Cab’s blog or other online platforms, your personal data may be shared with other users and site visitors.
• During mergers, acquisitions, financing, or sale of assets, or other business asset transfers, your personal data may be disclosed to relevant parties.

Asia Cab will ensure that personal data is shared only to the extent necessary and request recipients to maintain data confidentiality and security, in accordance with legal requirements.

Asia Cab may transfer your personal data outside Thailand to its affiliates and external service providers, as part of its normal business operations, for IT services or Cloud services. These transfers will be secured and will comply with legal requirements to ensure adequate data protection.

1. Data is stored digitally.
2. Data is held in a Cloud database.
3. Retention period is 1-3 years.
4. After the retention period, or if legal processing grounds cease, personal data will be destroyed within 90 days from the end of the period, either by deletion from databases or destruction of physical copies.

Personal data collected, used, or disclosed under this policy will be retained only as long as necessary for service provision, legal compliance, or as required by applicable law. After that, data will be removed from Asia Cab's systems and records, or anonymized appropriately

Upon the enactment of data protection laws in Thailand, you will have the following rights concerning your personal data:

• Right of Access: To access your personal data or know its origin and receive a copy of the data being processed. Additional copies may incur a fee.
• Right to Rectification: To request correction of inaccurate data to ensure it is current and complete.
• Right to Restrict Processing: To restrict data processing if data is inaccurate, unlawfully processed, or no longer necessary for processing purposes.
• Right to Erasure: To request deletion or temporary suspension of personal data processing.
• Right to Data Portability: To obtain your data in a readable electronic format and request transfer to another data controller if technically feasible.
• Right to Object: To object to data processing for legitimate interests or public tasks.
  
• Right to Withdraw Consent: To withdraw consent for data processing at any time without affecting prior processing.
• Right to Lodge Complaints: authorities if you believe data processing violates legal requirements.

These rights are subject to limitations under applicable data protection laws. Asia Cab remains your contact point for exercising these rights.

During service usage, we may send you marketing and promotional information about products and services you might be interested in. You can withdraw consent for such communications at any time.

This Privacy Policy applies solely to our services and usage of our website or Facebook page. If you access other websites through links on our site, please review their separate privacy policies.

Asia Cab implements appropriate physical, technical, and managerial measures to safeguard personal data against loss, misuse, unauthorized access, disclosure, or alteration. While Asia Cab strives to protect your personal information, no system or method of data transmission over the internet or through any public network can guarantee complete security.

Asia Cab may update this privacy policy from time to time. When such updates occur, Asia Cab will post the revised privacy policy on this platform and update the policy's effective date. We encourage you to review the privacy policy date whenever you visit our site to check for any updates or changes. Asia Cab will notify you if there are any modifications to the privacy policy that could affect how we collect, use, or disclose your personal information. This privacy policy was last reviewed on April 30, 2021.

If you have any questions regarding the privacy policy or Asia Cab's privacy practices,

please contact: Asia Cab Co., Ltd. 1 Charoen Rat Road, Thung Wat Don Subdistrict, Sathon District, Bangkok 10120, Thailand

Phone: 02-0688808 (Available Monday to Friday from 8:30 AM to 5:30 PM, excluding public holidays)

Email : PDPATeam@asiacab.co.th